‘Digital Eavesdropping’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
As a product discovered more than 150 years ago in the oil fields of Pennsylvania, the simple jar of Vaseline could hardly be considered an natural focus for social media algorithms.
Nonetheless, its ascent as a popular subject on TikTok has thrust it into the lead of an marketing transformation, where major corporations are allocating substantial funds to content creators and reducing expenditure on promoting products in legacy broadcasters.
The Path from Petroleum to Platforms
First created commercially in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers applying to their skin with a derivative of drilling. Currently, a wave of user-generated videos have recorded its extensive utilization in “everyday tips”.
Hailed as a remedy for cleaning shoes or extending perfume longevity, along with a cure for creaky hinges. It has even been deployed to combat the nuisance of crisp flavouring sticking to fingers.
Leveraging the Buzz
Noticing its viral resurgence, strategists within the corporation amplified the hacks by asking their own scientists to test them and letting the content creators in on the results.
Suggestions that it lessened the sensation of spicy food on lips were validated. This was also the case for ideas it could extend fragrance and rejuvenate purses. Suggestions it could bleach teeth or extend lashes were disproven.
A Plan Built on ‘Social Listening’
Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has helped convince executives to ramp up funding for content creators.
This monitoring of online platforms to inform business strategy has been dubbed “social listening”. Unilever's CEO, newly named, has suggested it is aiming to spend a full fifty percent of its huge ad budget on platform-based material.
Adapting to New Consumer Habits
The company's social media lead, who is heading the digital initiative, said the company was simply adapting to new ways of engaging audiences. She said engaging on social media “without spoiling the atmosphere” was crucial.
“How can companies join discussions credibly? This has perpetually been our aim as brands, since the era of community gossip and discussing household products.
“There’s this moving away from a mass communication approach, where we would just send out ads … Currently, it's countless discussions, various groups. The evolution of platform algorithms means that these groups seem specialized, but they’re not.
“If you can make sure your brand is shared by users, talked about by other people, this builds credibility and connection. Influencers are vital for this. This word-of-mouth strategy is being amplified.”
A Fundamental Consumption Turn
The approach indicates seismic changes taking place in media consumption, with the youth demographic allocating more attention to digital networks than traditional TV, print, or radio.
This change is evidenced by falling revenues for TV and print advertising. Across Britain, ad revenues for leading TV channels have dropped substantially in actual value since the end of the last decade.
The Creator Economy Boom
It also reflects a blurring of media roles as brands effectively act as media producers, linking up with numerous influencers to promote their goods.
An industry expert from a leading agency said: “Obviously there’s a flow of audiences away from some legacy media and they are dedicating far more hours to Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us people trust recommendations from the creators they engage with more than they trust ads. That’s a consistent trend.”
He said brands could also save money by focusing on influencers over big traditional media campaigns, which also enables easier content adjustment to see what works.
Such methods are increasing. Promotional expenditure on digital creator partnerships is rising at quadruple the rate than the broader media sector. Across the United States, it has more than doubled since 2021 and is expected to hit substantial figures in 2025.
Traditional Media's Continued Place
Despite the huge changes, industry figures said they believed broadcast ads retained significant importance to play, as broadcasters retained the power to frame public debate.
The executive noted: “Among the most effective advertising investments is still major broadcast spectacles. It’s not about those broadcasters saying: ‘Oh, we’re not relevant any more.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”